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Seller Help Center

Everything Sellers Need to Know About Selling on LQTTA Marketplace

1. How do I become a seller on LQTTA?

Register for a seller account, complete your seller profile, upload required verification documents, and wait for administrative approval before listing products.

2. What verification documents are required?

Sellers may need to submit government ID or passport, business license, proof of address, and banking documents for compliance and verification purposes.

3. How do I list products?

After approval, you can add products through the seller dashboard by entering product details, images, pricing, stock, and shipping information.

4. Who handles shipping and fulfillment?

Sellers are fully responsible for packaging, shipping, and ensuring products are delivered within promised timelines unless platform logistics services are provided.

5. How are marketplace commissions calculated?

A commission percentage may be deducted from each successful order according to marketplace rules and seller agreements configured within the platform.

6. When do sellers receive payouts?

Payouts are processed based on the marketplace payout schedule after considering commissions, refunds, disputes, and chargebacks where applicable.

7. How do refunds and returns affect sellers?

Approved refunds or returns may be deducted from future payouts. Sellers are expected to follow platform policies for fair customer resolution.

8. What happens if a customer opens a dispute?

Sellers must respond promptly with supporting information. LQTTA may review disputes for compliance but final outcomes may depend on platform and payment provider rules.

9. Can my seller account be suspended?

Yes. Accounts may be suspended for policy violations, fraudulent activity, excessive disputes, poor performance, or failure to complete verification requirements.

10. How can I improve my seller performance?

Maintain accurate listings, respond quickly to orders, provide quality products, ship on time, and maintain good customer ratings.

11. Can I edit or remove products anytime?

Yes. Sellers can update prices, stock, descriptions, or disable listings from the seller dashboard at any time.

12. How do I contact marketplace support?

You can contact support through the seller dashboard communication section or official marketplace support channels.

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