Cancellation Policy

Order Cancellation Guidelines for Transactions Conducted via LQTTA

This Cancellation Policy explains how order cancellation requests are handled for transactions conducted through the LQTTA digital marketplace platform.

LQTTA operates exclusively as a digital marketplace technology platform and limited payment collection agent. All products and services are sold by independent vendors who act as the sole sellers of record. Vendors remain fully responsible for accepting or rejecting cancellation requests related to their products or services.

1. When Cancellation Is Allowed

Order has not yet been shipped or fulfilled
Vendor explicitly allows cancellation before processing
Payment authorization failed or order validation issue occurs
Duplicate order submitted by mistake
Vendor is unable to fulfill the order

2. When Cancellation Is Not Allowed

Order has already been shipped or marked as fulfilled
Digital goods after access, activation, or download
Customized or made-to-order products
Completed or scheduled services already delivered
Orders canceled outside the Vendor’s allowed timeframe

3. Cancellation Request Process

Customer submits a cancellation request through the Platform interface.
The independent Vendor reviews the request and confirms eligibility.
LQTTA may assist with communication or compliance review where necessary.
If approved, the order status is updated and any applicable refund is processed via the original payment method through the licensed third-party payment service provider.

Cancellation approval depends on the Vendor’s individual policies and order processing stage at the time of submission.

4. Financial Responsibility

Vendors remain financially responsible for accepted cancellations and any resulting refunds. LQTTA does not guarantee cancellation approval and does not assume liability for Vendor decisions.

5. Payment Reversal & Adjustments

LQTTA reserves the right to deduct cancellation-related refunds, reversals, chargebacks, dispute fees, or associated costs from pending or future Vendor payouts in accordance with marketplace policies.

6. Platform Limitation

LQTTA does not act as seller, guarantor, insurer, escrow agent, or financial institution. The Platform’s role is limited to facilitating marketplace transactions and acting as a limited payment collection agent.

7. Abuse Prevention

LQTTA may reject cancellation requests, restrict platform access, or suspend accounts in cases involving fraudulent activity, excessive cancellations, abuse, or violations of marketplace policies.